With organisations relying more on computer and communications systems in all of their operations and decision-making processes, its crucial to ensure optimal performance and maintenance of these systems. This is a job for an Information Communications Technician (ICT).
The broad purpose of the ICT role is to deliver efficient operation and control of the IT and/or telecommunications infrastructure (comprising physical or virtual hardware, software, network services and data storage) either on-premises or to end-users provisioned as cloud services that is required to deliver and support the information systems needs of a company.
The work of an ICT involves undertaking a vast array of specialist roles supporting business critical requirements and focuses on customer solutions.
Networking, Server, IT Essentials, Secure Communications, programming, and databases are just an example of typical tasks and projects undertaken within the likely areas of employment.
The ICT offers three pathways of learning:
- A Support Technician role
- A Network Technician role
- A Digital Communications Technician role
Entry qualification requirement
Whilst ESP can assist, apprentices without Level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.
We offer apprenticeship training to employers wishing to upskill their new or existing employees.