Duration: 10 days
Delivery: Mix of face to face, online workshops, webinars, coaching sessions, and workplace learning
Call 📞: 01233 632 111
This Principles of Customer Service (Level 1) qualification will help boost learners’ career prospects by giving them the skills, knowledge and understanding that employers look for.
This Principles of Customer Service (Level 1) qualification will help boost learners’ career prospects by giving them the skills, knowledge and understanding that employers look for.
Learners will gain essential knowledge and skills required for a successful career in customer service for the most business and leisure industry sectors, with promise of progression and enhancing their skillset.
Anyone working in a customer servicing environment such as in a contact centre, over the counter customer care, front desk reception, and those working on a daily basis with internal staff members too.
Pearson BTEC Certificate
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