Join us and gain an understanding of some key customer service concepts and practices as they will form the basis for decisions you make and how you interact with customers and/or colleagues.
This course is part of our 25 Free Hours of Training with Coast to Capital and Bounce Back London
Eligible applicants must
- Be employed by a small or medium enterprise with 11-249 employees
- Be based within the eligible area for the funding
- Not have used over £200k of ESF funding within the past 12 months