Last updated December 10, 2021

Team Leader / Supervisor (Level 3)

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Team Leader / Supervisor (Level 3)


Team leaders play an integral role in implementing change, developing teams, and managing productivity to ensure organisations are successful. The Team Leader apprenticeship will provide existing and aspiring managers the tools to improve current and existing skills to become an effective and valuable team leader; it will develop understanding of the role of a manager, exploring different management and leadership styles.

Who is it for?

The Team Leader / Supervisor Level 3 standard is suitable for staff in first-line management roles, who wish to take their first steps into professional management, or for those already in management who wish to develop their practical and theoretical understanding of management and management theories.

  • Supervisor
  • Team Leader
  • Junior Manager
  • Project Officer
  • Shift Supervisor
  • Project Manager
  • Foreperson
  • Chargehand
  • Section Leader
  • Floor Manager
  • Deputy Manager
  • Trainee Manager

What are the benefits?

Employer Benefits

  • Improves employee retention
  • Development of workplace problem-solving skills
  • Apprentices develop the critical skills demanded by employers
  • Focuses on improving business performance and enhancing employee’s skillsets
  • Leaders with relevant knowledge, skills & behaviours to develop their teams and drive business results
  • Rapid improvements within your employee’s performance, productivity and behaviours which benefit your organisation’s services
  • Develops apprentices to bring the latest knowledge and practice into the workplace immediately, benefiting the wider team
  • Gains essential knowledge of models and theories of Management to ensure tams achieves organisation objectives

Apprentice Benefits

  • Develop core leadership skills that will act as a solid foundation for future management progression
  • Gain significant improvements in a wider range of leadership and supervisory techniques
  • The leadership capability to motivate teams and influence with confidence
  • A broad understanding of key management and leadership theory that underpin and support growth and performance
  • Study management theories and models that will assist in a wider range of practical work scenarios
  • Boost your workplace problem solving skills
  • Will gain skills and knowledge to help drive better results
  • Gain a professional qualification
  • Apprentices can apply for membership of Chartered Management Institute and/or the Institute of Leadership & Management
  • Progression to higher qualifications

How is the course delivered?

An essential element of the ESP delivery model is to ensure you are supported at each stage in your journey to enable you to fully succeed.

You will be taught by Learning and Skills Coaches who are experts in their field with significant practical experience. All learning and skills coaches are well qualified and management experience.

Our learning coaches will:

    • Deliver online and face-to-face workshops
    • They will cover the knowledge need for each module through interactive and informative sessions
    • They will help plan independent learning activities
    • They will provide one to one coaching via telephone, in the workplace or via virtual mediums like Teams
    • They will provide feedback on written assignments and evidence submitted
    • they will support you with preparation for end point assessment

How long is the course?

The Team Leader / Supervisor Level 3 course is delivered via a mixture of face to face and online workshops, webinars, coaching sessions and work-place learning.

A typical programme maybe broken down in to the following elements:

  • 10 x 6 hour workshop is to cover knowledge elements of the standard and diploma (may include face to face and online workshop delivery)
  • 3 x skills development workshops and workshop visits
  • 2 x 4 hour EPA preparation and mock assessment workshops
  • 6 x 1 hour online coaching sessions
  • 11 x 1½ hour reviews
  • Development of a portfolio of evidence including reports, assignments, evidence of tasks undertaken, demonstrations and presentations
  • Observations recorded and completed by ESP
  • Ongoing professional discussions between apprentice and ESP relating to projects and assignments
  • Feedback from line manager, direct reports and peers including 180/360 degree feedback approaches
  • Regular performance reviews carried out by the employer
  • Completion and achieve the ILM Level 3  Diploma for Managers
  • Completion of online learning modules as part of the off the job activities

Team Leader / Supervisor Level 3 – Course duration 15-18 months plus EPA


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